In 2024, the global contact center software market was valued at USD 40.9 billion. IMARC Group forecasts the market will expand to USD 152.4 billion by 2033, with a CAGR of 15.7% from 2025 to 2033. This growth is driven by the increasing need for businesses to enhance customer experience, improve operational efficiency, and leverage advanced technologies like artificial intelligence a... https://www.imarcgroup.com/contact-center-software-market